John Audlee

John Audlee

P.L.A.N. Certified Appraiser & Umpire | Licensed Texas Adjuster

5+
Years Experience
512-800-4471john@losshq.comJonestown, TX
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About

Background & Experience

Claims: 5 years as an independent field adjuster handling hail, wind, water, fire, theft/vandalism and large-loss claims for carriers including State Auto, Stillwater, National General and MSI. Licensed Texas All Lines Adjuster, TWIA Residential and Commercial, USAA certified, Xactimate Level 1.

Construction: 9 years in ground-up residential construction and commercial remodeling with S&L Builders and Artison Master Builders: foundations, framing, roofing, plumbing, electrical, HVAC, drywall and flooring, plus reading blueprints and working with architects on changes. I still do hands-on repair work today.

Appraisal: P.L.A.N. Certified Appraiser and Umpire (March 2026). As a newly certified appraiser, I have accompanied experienced appraisers on many active files, including inspections, and helped prepare the appraisal documentation.

Technology: 21 years in technical sales and IT for Fortune 500 companies, including Dell Technologies, Accenture and W.W. Grainger.

Experience
5+ years in the industry
Prior Career
Independent Adjuster, Residential & Commercial Construction, Technology Sales & IT
Role Focus
Impartial — serves both sides equally
Languages
English
Memberships
P.L.A.N. (Certified Appraiser & Umpire)
Coverage Area

Service Territory

Based in Jonestown, TX. Available in 2 states.

ILTX
Willing to travel for assignments. Travel expenses are billed to the hiring party at cost.
Specialties

Property & Damage Expertise

Property Types
ResidentialCommercial
Damage Types
Wind/HailWaterFireTheft/Vandalism
Frequently Asked Questions

Common Questions

An insurance appraisal is a dispute resolution process outlined in most property insurance policies. When the policyholder and the insurer disagree on the value of a loss, either party can invoke the appraisal clause. Each side appoints an independent appraiser, and the two appraisers select a neutral umpire. A decision agreed upon by any two of the three is binding.
A written demand initiates the process. Each party must select their appraiser (typically within 20 days). The two appraisers then select a neutral umpire (typically within 15 days). Each appraiser independently evaluates the loss, and they attempt to agree. If they cannot, the differences are submitted to the umpire, whose decision — agreed to by any two of the three — is binding.
An appraiser is selected by one party (policyholder or insurer) to independently evaluate the amount of loss. An umpire is a neutral third party selected by both appraisers (or appointed by a court) to resolve disagreements between the two appraisers. The umpire's role is to be completely impartial.
Yes. When properly executed, an appraisal award is generally binding on both parties as to the amount of loss. The appraisal process addresses only the value of the loss — it does not determine coverage questions.
Each party (insured and insurer) pays for their own appraiser. The costs of the umpire and other appraisal expenses are generally shared equally between both parties.
You can call 512-800-4471, or email john@losshq.com, or use the contact form below directly. All consultations are confidential.
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Contact John for a confidential consultation.

Phone
512-800-4471
Email
john@losshq.com
Office
Jonestown, TX