Deadlines
The protocol keeps its own clock
Ten stages, each with a deadline. Advance a stage and the next clock starts on its own — LossHQ flags what's due soon and emails you before anything slips.
Operating system for appraisers & umpires
Your whole appraisal practice.
One platform.
Fifty open files. Deadlines buried in the policy. A signature you've been chasing for weeks. LossHQ handles everything around the appraisal — the clock, the documents, the case record, the follow-ups — so the appraising stays yours, nothing slips, and you get to the award and get paid. Your credentialed, findable profile comes with it.
Fifty open files. Deadlines buried in the policy. LossHQ handles everything around the appraisal — the clock, the documents, the record — so the appraising stays yours and you get paid.
Case fileDemo data
Harold Whitfield / Granite State Mutual
Insured's appraiser
2/10 · Secondary Notice
Next: Name appraiserDue soon
Jul 06Reminder emailed (Name appraiser, 7 days before due)
Jun 24Stage advanced: Demand for Appraisal → Secondary Notice
Jun 10Document generated: Demand for Appraisal v1
Append-only record — entries can't be edited or deleted
10
protocol stages structure every case file
5
deadline clocks tracked with email reminders
9
documents drafted from your case facts
2
panel signatures bind a final award
The protocol engine
The appraisal protocol, kept.
Every case file is structured around the ten stages of the standard property-loss appraisal protocol. Enter the demand date and the deadline chain seeds itself. Each stage drafts its paperwork from your case facts — with a review disclaimer on every page.
- 01
Demand for Appraisal
Invokes the policy’s appraisal clause and its time-sensitive provisions
Starts a clock · Name appraiser - 02
Secondary Notice
Courtesy extension if the other party has not responded
Starts a clock · Courtesy extension - 03
Appraiser Acceptance
Self-screen and fee disclosure before accepting
- 04
Disclosure Statement
Relationships and interests disclosed to both parties
- 05
Umpire Selection
Appraisers agree on an umpire, or a court appoints one
Starts a clock · Umpire agreement
- 06
Memorandum of Appraisal
Scope and pricing only — the governing agreement
- 07
Declaration of Appraisal
Sworn impartiality statements from the full panel
Starts a clock · Umpire award - 08
Draft Award
Circulated for panel discussion — never signed
- 09
Final Award
Line-item award; any two signatures bind
- 10
Demand for Award Payment
Payment of the award within the policy period
Starts a clock · Payment due
Gold stages start a deadline clock. Reminders go out by email before anything comes due, and if a date slips, the chain recalibrates from today — on the record.
Inside LossHQ
See it work, in 30 seconds.
The live product in motion — not mockups. Tap any screen to watch that feature run, start to finish.
Documents
The paperwork drafts itself
Pick a protocol document and LossHQ assembles a clean, protocol-formatted PDF from the case facts you already entered — demand through award payment, every version permanent.
Credentials
Credentials that never lapse
Every certification and license, tracked with an expiry countdown. LossHQ emails you 90, 30, and 7 days before one expires — so nothing lapses on your watch.
Award builder
Line-item awards, signed properly
Build the award coverage by coverage and the totals compute themselves. Finalize it, and any two of the three panel members bind the amount of loss.
Umpire screening
Impartiality you can demonstrate
Send a candidate the 21-question conflict and qualification questionnaire. Answers come back grouped, with every conflict question flagged — the decision to appoint stays with the panel.
Get found
A profile that gets you the call
Most states don't license appraisers — so a credentialed profile is the trust signal the law usually doesn't give you. Your credentials, experience, and contact, listed in the LossHQ directory and built to be found by search engines and AI agents alike.
The part that costs you
The other appraiser got paid. You're still waiting on his signature.
He agreed there was nothing to write, collected his fee, and went quiet. But the award needs his signature for you to get paid — and with fifty files, waiting sixty days on one signature is money out of your pocket. LossHQ turns that stall into something you can act on.
It keeps the record
Every call, meeting, and email — timestamped on an append-only case log. When someone agrees on site and stalls on paper, you can prove both.
It watches the clock
The day a signature or a step goes overdue, LossHQ flags it — so a 60-day stall never hides at the bottom of a stack of manila folders.
It drafts your next move
A follow-up to the other appraiser, or a documented “please advance to payment or authorize the umpire” note to the carrier or your client. LossHQ builds the trail and hands you the draft — you and your counsel make the legal calls. It tees up the move; it doesn't practice law.
In development
Signing, without the printer
Coming next: when it's time to sign the award, everyone opens a link and types or draws their name — no printer, no scanner, no “mail me a photo of the signed page.” It will route to each signer in turn, and once the signatures are in, every party gets the same executed copy on file.
Get to the award, and get paid.
Request early accessWhy appraisers switch
Built for the parts of the job that actually cost you.
Run every file in one place
The assignment, the estimates, the documents, and every call and email — one case file with an append-only record you can export. When the other side agrees on site and then stalls on paper, you can prove both.
Never miss the clock
Name your appraiser, agree on the umpire, demand payment — the deadlines that matter are buried in the policy and easy to blow across a stack of files. LossHQ tracks each one and emails you 7, 3, and 1 day before it comes due.
Proof you're the real deal
Most states don't license insurance appraisers, so almost anyone can claim the title. Your credentialed profile — P.L.A.N., the Windstorm Insurance Network, or the IAUA, tracked so nothing lapses — is the trust signal the law doesn't give you, and how the attorneys and adjusters looking for a qualified appraiser or umpire actually find you.
Two seats, two toolsets
Built for the panel — whichever chair you sit in.
For appraisers
Keep the file straight, demand to payment.
You carry one party's estimate of the loss. LossHQ keeps the process around it airtight — so the work stands on its documentation.
- Ten-stage case timeline from demand letter to award payment
- Deadline chains with email reminders before anything comes due
- Protocol documents drafted from the case facts, versioned in the log
- Every communication and event on an append-only record
For umpires
Neutrality is the job. Prove it.
Courts have rejected umpire candidates over perceived bias. LossHQ is built to keep your impartiality visible — and documented — from the first contact.
- The industry's 21-question conflict questionnaire, answered once, on the record
- State rules at hand — statute citations and notes for the states you serve
- Declaration and award workspace — any two signatures bind
- Append-only panel log with a complete, dated export
Appraiser or umpire: start with your next file.
Request early accessRoadmap
What ships next.
Built in protocol order — the same roadmap subscribers see inside the app.
In development
Practice Dashboard
Every appraisal and exactly where it sits in the flow, at a glance. Search by address, client, the other appraiser, carrier, or stage.
In development
Forward-to-Intake
Forward an assignment email and LossHQ opens a new case from it, capturing the details and the date it arrived.
In development
Contacts / CRM
Every appraiser, adjuster, and firm linked to the right appraisal, so you always know which claim a caller means.
In development
Scheduling
Inspections, deadlines, and panel meetings on one calendar.
Further out
- Inspection scheduler and site-visit log — timestamp the events that start the award clock
- Multi-member panels — invite the opposing appraiser and umpire into the case
- Profile concierge — answers a visitor's questions from your approved experience facts
- Practice analytics — cases per quarter, cycle times, and where engagements come from
- More state rules — statute citations and fee-shifting coverage beyond CO, IL, and GA
Tell us what your practice needs next — founding-cohort feedback sets the order.
Who's building it
Built from the field.
LossHQ is built by John Audlee, a P.L.A.N.-certified appraiser and umpire with five years as a licensed Texas independent adjuster, nine years in residential construction and commercial remodeling, and 21 years in technology. He has worked claims from the adjuster's side and trained alongside appraisers on theirs.
See John's LossHQ profileQuestions
Asked and answered.
The case tools are built and working today: ten-stage protocol case files, the deadline engine with email reminders, nine generated documents, the credential and CE tracker, the line-item award builder, the umpire conflict screener, the append-only panel log with a complete, dated export, and the connected-inbox agent that files incoming email to the right case. Anything on this page marked "in development" is on the roadmap, not live yet. LossHQ is in early access — request access and we'll get you set up.
No. Everything is a guided form — your profile, your credentials, your case files. If you can fill out a form, you can run your practice on LossHQ.
Your case data is isolated to your account and enforced at the database layer, not just in the interface. Platform administrators cannot read case content, and it is never used for analytics or anything else. That separation is a design rule of the product.
They are working drafts assembled from your case facts, following the standard protocol structure. Every page carries a review disclaimer, and draft awards deliberately cannot be signed — only a final award collects the panel's signatures, and any two bind it. LossHQ is practice software, not legal advice.
As the whole point of your seat. When a panel considers you, the industry's 21-question conflict questionnaire captures your relationships, work mix, and history once, on the record — answered through a simple link, no account needed. Your sworn declaration lives in the case documents, the panel log is append-only, and LossHQ never tracks or displays outcome statistics — no win rates, no side preferences, ever.
Credentials are self-reported today, with expiration tracking and renewal reminders built in. We are exploring verification partnerships with the certifying bodies — subscribers will hear first when that launches.
A professional page at losshq.com/your-name on an industry-specific template: your credentials, coverage states, experience, and contact form, with structured data so both search engines and AI assistants understand who you are and where you work. Because most states don't license appraisers, that credentialed profile is the trust signal the law usually doesn't provide — and you're listed in the LossHQ directory, searchable by state and certification.
Founding cohort
Request early access.
LossHQ is in early access. Tell us a bit about your practice and we'll reach out as seats open up.
No card required — we'll email you when your seat is ready.