Subprocessors
The companies that help us run LossHQ and may process customer data on our behalf. Last updated November 1, 2026.
Each provider below is bound by a written agreement to protect the data and use it only to provide its service to us. Customer data is stored in the United States; network traffic may pass through Cloudflare's global network in transit. This list is part of our Data Processing Addendum.
| Provider | What it does for LossHQ | Data involved | Location |
|---|---|---|---|
| Supabase | Database, sign-in, and file storage | Account, profile, and all case records and documents | United States (Northern California) |
| Railway | Hosts the LossHQ application and scheduled jobs | All data passing through the application | United States |
| Resend | Sends account and reminder email; sends and receives case email | Email addresses and the content of those emails | United States |
| Stripe | Subscription billing and payments | Name, email, billing details, payment card (held by Stripe only) | United States |
| Cloudflare | Domain name service, network security, and the encrypted connection to our signing service | Network traffic, including documents in transit for signature | United States and global network |
| Vultr | Hosts the server that runs LossHQ's own e-signature service and support mailbox | Documents sent for signature, signer details and signing records; support email | United States (Illinois) |
Changes to this list
Before we add or replace a subprocessor that will handle customer data, we will update this page and email account holders at least 30 days in advance. If you object on reasonable data-protection grounds, tell us at support@losshq.com; if we cannot address the concern, you may cancel and we will refund any prepaid fees for the unused period, as set out in the Data Processing Addendum.
Not on this list: LossHQ does not currently use any AI provider to process customer data. If that changes, the provider will appear here first.